How to Build a Video Chat App

There’s a remote working revolution taking place right now. It’s going on around us and at the places where we work. Millions of people are shifting towards working from home on a permanent basis, and businesses are adopting additional technology to adjust to this new remote lifestyle. Video conferencing makes it easy to get employees together for meetings without having to be in the same room, state, or even country.


What industries use video conferencing?

Before you rush into developing your own video chatting app, you need to understand who your target audience is. Below are the top industries using video conferencing software.


Video conferencing is quite popular among teachers and learners. According to Statista projections, the global digital education market will reach $243 billion by 2022. Statistics presented by eLearning Industry show that the online learning sector has grown by 900% since 2000.


Healthcare & wellness

Virtual consultations with doctors became a thing a short while ago and are already gaining traction. The global telemedicine market was estimated at $45 billion in 2019 and is anticipated to grow at a strong CAGR through 2026, achieving a value of around $175 billion according to Statista projections.



With social distancing taking hold, game streaming platforms like Discord and Twitch are booming, and their popularity is expected to stay high. Statista predicts that the number of people using gaming networks will reach 112.4 million globally by 2024.

  • Global business
  • Public sector
  • Manufacturing
  • Human resources
  • Marketing
  • Information technology
  • Media and entertainment
  • Sales
  • Consultancy and professional services

What types of video conferencing are there?

Among other things, it’s important to understand what types of video conferencing there are:

  1. Conference calls bring together up to thousands of participants.
  • Vendor meetings or external meetings are used to build effective client relationships.

Features of a video calling app

Though different industries use video chat apps with different aims, the main purpose of these apps remains the same: to stream videos from one device to another. This is why video calling apps have quite a lot of features in common.


Sign-up & sign-in

To create an account, users need to sign up for your platform. Integrate your app with Google, Twitter, and/or Facebook so users can sign up using their favorite social network. When setting up a profile, you can allow users to provide personal information that can be useful later when browsing and using the platform.

Contact list

A video chat app can’t go without a contact list feature. Additionally, it would be great if you allowed users to search for each other by name, nickname, email, and phone number.

Video & voice calls

This is the main functionality of any video calling app. Users should be able to make one-on-one calls as well as group calls. The latter have been quite popular in remote work environments where conference calls are the norm. Make sure audio is clear and loud and video is of high quality. After all, who will want to use your platform if it doesn’t provide high-quality audio and video?


Sometimes, a video call isn’t the best option. Make sure users can exchange text messages if they like.

Presence status

Your application should also feature presence statuses. Let users indicate whether they’re away or available. You can also include such statuses as active, busy, and do not disturb.


Inform users about upcoming calls, new messages, or any other events.

  • Emojis, reactions, and stickers
  • Virtual backgrounds
  • Video call recording
  • Noise cancellation

Steelkiwi’s expertise in developing chat platforms

So far, we’ve built several projects that feature live chats. These projects are from different sectors, so by looking at them you can see how different types of businesses benefit from live chats.

Your Living-room Trainer

Case study

  • Lifestyle questionnaires to help trainers develop programs
  • Personal trainer reviews
  • Workout scheduling and notifications about important events
  • Paid video and text chats with personal trainers


Case study

  • Patient activity feed
  • Ability for patients to like doctors
  • Doctor profiles
  • Video and audio calls
  • Payment support
  • Blog


Case study

  • Call scheduling
  • Push notifications for new messages, gifts received, and incoming chats
  • Chat functionality
  • Ability to exchange video and photo content

Request an estimate for your video chat project

It’s difficult to say how much it costs to build a video chat app. Much depends on the app’s design and features as well as the development company you work with.

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